Privacy Policy

Terms & Conditions

Thank you for visiting  Naturae Online Store at . We value our customer’s privacy and work hard to safeguard all the information submitted.

Email Address:

Please read the details outlined in this policy for a better understanding upon visiting our website.

The information we collect :

Log Files

Like many other Web sites, Naturae Online Store makes use of log files. The information inside the log files includes internet protocol ( IP ) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and the number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Naturae Online Store does use cookies to store information about visitors’ preferences, record user-specific information on which pages the user access or visit, and customize web page content based on visitors’ browser type or other information that the visitor sends via their browser.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found on the browsers’ respective websites.

Link to other Sites :

Some of our web pages contain links to other sites like photo and video links and other third parties whose information and practices may be different from ours. These websites automatically collect your browsing information. You should consult the other sites’ privacy notices as we have no control over their privacy policy and how they use the information collected as a result of your visit.

Google advertising cookies

Google uses cookies to help serve the ads it displays on the websites of its partners, such as websites displaying Google ads or participating in Google certified ad networks. When users visit a Google partner’s website, a cookie may be dropped on that end user’s browser.

  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website or other websites.
  • Google’s use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
  • Users may opt out of personalized advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor’s use of cookies for personalized advertising by visiting

Enforcement :

If you feel that this site is not following its stated information policy, you may contact us at the above email address.

If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at

Naturae Online Store reserves the right to amend and update our privacy policy at any time in order to address new issues and post changes on our site. Please make it a habit to check out and review our policy privacy so we may update our statement from time to time.

Updates :

Copyright and Trademark Notice:

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof, are the sole property of Naturae Online Store and of the users who submitted their videos, images, and articles.

You may use the content of this site only for the purposes of entertainment, knowledge for educational purposes, shopping or placing an order, and for no other purposes. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.

Credit Cards:

We currently accept the following Major Credit Cards for your purchases such as Visa, MasterCard, AMEX, and Discover via a VERY SECURED third-party payment gateway known as PayPal.


PayPal is an account-based system that lets anyone with an email address securely send and receive online payments using their credit card or bank account.


Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.



Bank Transfer, Direct Deposit, Zelle, and Western Union or Cash on Delivery

We currently accept Bank Transfers, Direct Deposit, Zelle, and Western Union, COD modes of Payment. Orders are processed upon receipt of payment. Your order will be processed as soon as funds are cleared in the bank or Paypal. We cannot guarantee the availability of a product by the time funds clear or payment is received.

Multiple Product Orders:

For multiple-product orders, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple-shipment order.

Order Acceptance Policy:
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Naturae Online Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions:
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Naturae Online Store signs them or not. We reserve the right to make changes to this site and these Conditions at any time.

Out-of-Stock Products:
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00 PM, or by the next business day if your order is received after 2:00 pm, and for orders received on Saturday, Sunday, or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and password. We use this information to process your orders, to keep you updated on your orders, and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials, and new additions to If you haven’t subscribed yet to our newsletter, you may do so by filling up our subscribe form available on our website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address, and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials, and new additions to the Naturae Online Store. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience so that you may retrieve your shopping cart at any time.


Privacy on Other Web Sites:
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Our Store is not responsible for the actions of third parties.

Naturae Online Store process returns and exchanges within 7 days after the products are delivered with Packing and labels intact and unopened. You may send us an email, text message or chat with our agents for further questions.

Shipping and handling charges are non-refundable. 

Shipping Policy:

Shipping Time — Most orders received before 3:00 PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Naturae Online Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.


Naturae Online Store shall not charge and withhold the applicable sales tax for orders to be delivered to United States addresses.


Typographical Errors:
In the event a product is listed at an incorrect price due to a typographical error or error in pricing information, our Store shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price


Naturae Online Store may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

Your Acceptance of These Terms

By using our site, you accept the provisions of our privacy policy. You promise to comply with the representations you make and contained in the terms and conditions and privacy policy and your understanding of the scope and limitations of the protections provided under these conditions. If you do not agree to these policies, please do not use our website. Your continued use of this site following the posting of changes to these terms will mean that you accept those changes.